Question 1

What is the Platter Company Gourmet?

Accepted Answer

The Platter Company Gourmet is your haven for gourmet to go food! Offering delicious, fresh & frozen prepared meals, soups, sides, salads , desserts, breads and artisan platters with a dedicated, gluten-free section as well.

Question 2

Do you do more than platters?

Accepted Answer

We sure do! 
Although our platters are our claim to fame, our business transitioned out of Covid to provide more than just platters. We are a retail, bricks and mortar all grown up location offering fresh and frozen prepared meals, appetizers, soups, sandwiches, salads, breads, desserts and so much more.

Question 3

What sizes do your charcuterie platters comes in?

Accepted Answer

We like you have control of how many people you want to feed. So we price our charcuterie per person. Our platters start at 4 people and go from there. Having 8 people? No problem. Have 6 no problem! Having 7 1/2? Problem. We can do for as many people as you like up to 15 on one platter.

Question 4

Can I customize my own charcuterie?

Accepted Answer

We have been doing this charcuterie thing for a while now and kinda know what we are doing. Let us do what we do best and leave the customizing to us. We use all the best meats and cheese so you can enjoy!

Question 5

Do you cater?

Accepted Answer

We would be happy to discuss your entertaining needs, but please note that we do not offer full on-site service or hot food delivery. We are more of the self catering, you’ve got this, chef at home kinda place.

Question 6

Do you offer online Gift Cards?

Accepted Answer

We have gift cards available for purchase in both markets!  Sorry…we do not offer online gift cards (yet) so come on in and see us! Out of town? No worries, you can purchase over the phone and we can hold for the lucky person getting a foodie gift!

Question 7

How do I order like a pro?

Accepted Answer

Now this is easy… give us a call to pre-order (only) your charcuterie, artisan cheese, wowza or veggie platters. Need a salad or sandwich platter? We’ve got you! All the rest is available in house and ready to be picked up.

Question 8

Can I pre-order your frozen food?

Accepted Answer

Sorry Charlie, due to limited space, we cannot hold frozen items for pick up.

Question 9

Can I pick up same day?

Accepted Answer

YES, just give us a call and we are more than happy to hold items for pick up same day. A credit card will be required.

Question 10

Is your Gluten-Free food Celiac safe?

Accepted Answer

Yes! We follow all protocols, reporting and are registered with the Gluten Free Food Program.

Question 11

What are your hours?

Accepted Answer

We are open to serve you Tuesday to Friday 10am-6pm and Saturdays 9:30am-4:30pm. Sunday and Monday we are closed. Even awesome needs a rest!

Question 12

What is your cancellation policy?

Accepted Answer

Hey, life happens and although we do our best to accommodate, we kindly ask for 48 hours notice. During busier holiday times and long weekends 72 hours cancellation notice is in effect.

Question 13

Do I need to return the platters?

Accepted Answer

Heck no! These are yours to keep. Our platters are reusable, recyclable and cute! All part of the service.

Question 14

What payment methods do you accept?

Accepted Answer

We accept VISA, MasterCard, AMEX, Debit, E-transfers and good old cash $$

Question 15

Do you do gift baskets?

Accepted Answer

Sure do! Give us a call and we can discuss your budget.

Question 16

Do you deliver?

Accepted Answer

Now what kind of market would we be if we didn’t! YES, we deliver. Even same day if possible and location is close.

Question 17

Can I bring my own board in?

Accepted Answer

As much as we would love to use your board, we only have eyes for ours. Trust us, we know what we are doing and it will look beaut-i-ful!

Question 18

Do you make all the food in house?

Accepted Answer

We sure do! Our food is all house-made (with some exceptions) and what we feed our loved ones and families. These recipes are tried and true!

Question 19

Do you use a lot of seasoning and salt?

Accepted Answer

Good food doesn’t need to be salted or over seasoned. We use the right amount for taste and avoid any unnecessary bad stuff! This is homemade, not processed.

Frequently Asked Questions

FAQ